Helping solo professionals and small businesses communicate and collaborate since 2002. Nominally based in beautiful New Mexico USA, I operate DeskOptional using the same tools I’ll use to help you. I travel full-time and am fully functional no matter where I am. You can be, too.

I have 35 years of experience in technology, from front-line tech support to software development to systems design and administration. Here are some things customers have said:

  • David owns DeskOptional, a hosted email service, and is an all-around tech genius for hire specializing in transitioning businesses to the cloud. His varied and at times mysterious past includes being a private detective, hitch-hiking around the country for a year and a half, and 12 years as one of the key developers at ProLaw Software, an Albuquerque-based law firm technology company that appeared on the Inc. 500 ranking of the fastest growing companies in the country three years in a row. He was raised in Illinois and has been in Albuquerque for 30 years. He is a master of working remotely and loves road trips, frequently visiting his daughter and grandson in Colorado.

  • I can’t imagine life without DeskOptional. My email, calendar and contacts are everywhere I need them, all the time, up to date, with zero effort on my part, and I get to use the feature-rich email client that I like. I never worry about anything technical, because whenever I have a problem or question that goes beyond my ability, I call David. And guess what? He answers.

  • I have been working with David West of DeskOptional for more than six years and he is the most accessible and consistently helpful tech I’ve ever worked with. In this day and age, technology is often more confusing and complicated but David has a good teaching style that is never condescending. He listens carefully to what you are asking and what you want, and then he has always provided a solution - and quickly. I have also recommended David to many colleagues and will continue to do so. He’s one of the best consultants in technology. 

  • David, we’ve been with your service now for several years and for one reason. We can always pick up the phone and call you and get you. Your strong points are you know what you are doing AND you’re accessible. We can’t call the cloud, we can't call any of the larger companies and speak to anybody. Also, whatever you say you’ll do…you do, no matter what your venture. So, you still rule because you know how to give good service.

  • David West is remarkably skilled and responsive in all matters relating to computers. We greatly appreciate his help.